This qualification specification contains everything you need to know about this qualification and should be used by everyone involved in the planning, delivery and assessment of the NCFE CACHE Level 2 Certificate in Information, Advice or Guidance. The following websites helpful for materials and resources to assist with the delivery of this qualification:

• Matrix Standard: www.matrixstandard.com
  
• Government Services and Information website: www.gov.uk
  
• Citizens Advice Bureau: www.citizensadvice.org.uk
  
• Acas: www.acas.org.uk
  
• Shelter: www.shelter.org.uk
  
• Refugee Council: www.refugeecouncil.org.uk